Shipping

Email me your zip code with the ID information of the animal(s) of interest for a total quote that includes FedEx Priority Overnight through ReptilesExpress.com. Shipments are limited to the continental United States. Animals are shipped between Monday and Wednesday to ensure that the package will not sit in a warehouse over the weekend.

We prefer to ship to your nearest FedEx hub (must be approved to receive live reptile shipments, we will send you a list) to reduce transit time in a truck and allow the package to safely remain in a temp-controlled facility until pickup. If you are unable to pick up the package at a designated hub, shipping to a business or residence can be arranged and signature will be required.

WINTER SHIPPING: The low temperatures in my area (Raleigh, NC), your area, and the main FedEx hub the package will be transported through for both the shipping and arrival days need to be at least 40 degrees. We ship in an insulated box with a cryopak and heat pack, but the packs only last so long. If the package is delayed (rare, but does happen), the snake could be jeopardized.

We cannot be responsible for shipping errors, but please email us immediately if a problem arises. We will attempt to redress any issues.


Payment

Due to the quickness of sales, it is first come, first serve. Payments are accepted via PayPal at Sales@HardinHerp.com or Square (invoice emailed to you to pay by credit/debit card).

If you want to setup a payment plan, a 20% non-refundable (animal price plus shipping) deposit is required to place an animal on hold. Balance must be paid in full within 30 days of initial payment.


Guarantee

Generally, all sales on animals are final. Animals are guaranteed to be healthy, mite-free, properly sexed, and eating. If you are unsatisfied with your animal upon arrival, please contact me immediately (within 24 hours). Typically, I cannot offer a refund or exchange for an animal that perishes out of my care after 7 days. All issues will be handled on a case by case basis at seller discretion. When reptiles are setup properly (see our care-sheet for rainbow boas under the Husbandry tab), they thrive in captivity. Unfortunately, under improper temperatures, humidity, or other husbandry issues they can die incredibly quick. Please feel free to ask for any care advice or tips. We welcome pictures of the animal’s habitat before shipping so we both know your purchase will arrive to a perfectly setup home. We encourage you to keep an open line of communication with me on any questions, concerns, or comments.


Trace Hardin
sales@hardinherp.com

This is a hobby for us and our availability to answer emails is limited. Please be patient and thank you for understanding.

If this is your first rainbow boa, please check out our care sheet under the Husbandry page to ensure you will be able to provide an adequate setup prior to purchase.


We do not keep wait lists. To be notified, when 2019 babies are available…

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