Shipping

Email us your zip code with the ID information of the animal(s) of interest for a total quote that includes FedEx Priority Overnight through ReptilesExpress.com. Shipments are limited to the continental United States. Animals are shipped between Monday and Wednesday to ensure that the package will not sit in a warehouse over the weekend.

We prefer to ship to your nearest FedEx hub (must be approved to receive live reptile shipments; we will send you a list) to reduce transit time in a truck and allow the package to safely remain in a temp-controlled facility until pickup. If you are unable to pick up the package at a designated hub, shipping to a business or residence can be arranged and signature will be required.

If the temperatures are too high or too low throughout transit (including the main FedEx distribution hub), we will hold the animal until temperatures are appropriate for shipping. The animal’s well-being is the priority.

COVID-19 SHIPPING: We strongly suggest holding your package for pickup at a designated hub if possible. Reptiles Express advised us to treat this time like the holiday shipping season. Packages could arrive later than the typical guaranteed time.

We cannot be responsible for shipping errors, but please email us immediately if a problem arises. We will attempt to redress any issues.


Payment

Due to the quickness of sales, it is first come, first served. If you want to proceed with purchase, please let us know if you want a payable invoice via Square or PayPal and your email address. If the invoice is not paid within 24 hours, the invoice may be cancelled without notice.

If you want to setup a payment plan, a 20% non-refundable deposit is required to place an animal on hold. Balance must be paid in full within 30 days of initial payment. If you want to proceed with making a deposit, please let us know if you want a payable invoice via Square or PayPal and your email address. If the invoice is not paid within 24 hours, the invoice may be cancelled without notice.


Guarantee

Generally, all sales on animals are final. Animals are guaranteed to be healthy, mite-free, properly sexed, and eating. If you are unsatisfied with your animal upon arrival, please contact me immediately (within 24 hours). Typically, I cannot offer a refund or exchange for an animal that perishes out of my care after 7 days. All issues will be handled on a case by case basis at seller discretion. When reptiles are setup properly (see our care-sheet for rainbow boas under the Husbandry tab), they thrive in captivity. Unfortunately, under improper temperatures, humidity, or other husbandry issues they can die incredibly quick. Please feel free to ask for any care advice or tips. We welcome pictures of the animal’s habitat before shipping so we both know your purchase will arrive to a perfectly setup home. We encourage you to keep an open line of communication with me on any questions, concerns, or comments.

You are responsible for knowing your local, state, and/or federal laws.



sales@hardinherp.com

This is a hobby for us and our availability to answer emails is limited.
Please be patient and thank you for understanding.

If this is your first rainbow boa, please check out our care sheet prior to purchase
(under the Husbandry tab) to ensure you will be able to provide an adequate setup.


We do not keep wait lists, but you can follow us on Facebook
and/or Instagram to be notified when our 2021 babies become available!